Posts Tagged ‘Support’

APANI NETWORKS ADDS VPN CLIENT SUPPORT FOR LINUX 2.6.: An article from: Networks Update

Product DescriptionThis digital document is an article from Networks Update, published by Worldwide Videotex on March 1, 2005. The length of the article is 388 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.Citation DetailsTitle: APANI NETWORKS ADDS VPN CLIENT S… More >> APANI NETWORKS ADDS VPN CLIENT SUPPORT FOR LINUX 2.6.: An article from: Networks Update

Dynamic Support 24 X 7 for SSL VPN 200 3y

Sold Individually Product DescriptionItem #: J27353. This is a Special Order Item. Please allow up to 7 business days for product to ship. Designed for customers who need continued protection for their security infrastructure, Dynamic Support 24×7 for the SonicWALL SSL-VPN 200 helps you make the most of your SonicWALL investment by providing crucial firmware updates and upgrades, the finest technical support, access to extensive electronic tools and timely hardware replacement.Services include: three-… More >> Dynamic Support 24 X 7 for SSL VPN 200 3y

Everything You Need To Know About Remote Computer Support

Nowadays, people rely on their computers to do almost everything. They connect with others, keep up on the latest news, search the Web for information, work and even get their education online. So when something goes wrong with this precious machine, it needs to be fixed immediately or a loss of valuable time and money could be at stake. It used to be that a computer repair tech would have to travel to your home or office to repair your computer if something went wrong that you couldn’t fix. However, now there’s remote computer support, which allows computer experts to access your computer from a different location. If you’re unfamiliar with the wonders of remote computer support, you may be insecure about a stranger accessing your computer from afar. The only way to ease your mind about this new technology is to learn everything you need to know about it. First of all, what is remote access? If someone has remote access, it means they can access files and data from one computer from another machine from a different location. All that is needed is an Internet connection and the connection and software that is needed to hook up their computer and network to the remote service. Remote access can be used in many ways. Firstly, an individual may use it to be able to access their own computer from any other machine. Companies may use remote access to allow their employees to access their systems while they are out of town on business. Also if a business has a remote access system, the business’s IT company will be able to troubleshoot the problem immediately. Many businesses hire IT companies that aren’t in the local area. If there is a problem that needs attention immediately, the IT techs may not be able to get there fast enough and the company may end up losing money. Even if the owner hires a local IT company that is close by, the remote access will still allow the company to begin working on the problem the minute they are notified. This comes in handy when the company revolves around working on computers and all work comes to a halt if the system fails. There may be times when an IT tech needs to come on site to fix a problem, but if remote computer support and on-site support can have the exact same results, there no reason for a business to resist remote access. That way, the company is getting a faster response to the technical issue while also avoiding larger charges from an IT company that had to rush to the scene. Using remote computer support will keep the overall cost of technical support down. The company will usually just have to pay a monthly fee to use the service, which is most likely cheaper than costly emergency IT support services. The only question left is security. Is remote computer support safe? We are all threatened by computer hackers and have heard the horror stories about Internet identity theft. Luckily, remote support is safe, but you still should have an exceptional security system to ensure maximum protection, especially when using online hosted solutions. IT remote computer professionals must connect to the customer’s computer using a user-ID and password. This means only the IT techs can connect, not just anyone. In many cases, the complete control of the system is in the customer’s hands. They can choose to end the computer repair session any time. Computer experts use automatic diagnostics plans to fix the problem first, then they can complete repair or maintenance work for the hardware or software if needed. Also remote computer repair techs will take their customers through the process of what they are doing to keep the customer informed and put their mind at ease. Remote access services are increasing as computers and online services become even more part of our every day lives. It’s especially useful for businesses to use remote access to make sure their computer issues are addressed immediately. This makes sure productivity doesn’t suffer and the business doesn’t lose money. For individuals at home, you’ll no longer have to wait for days for your computer to come back from the repair shop. With how many individuals work from home, or are engaging in online education, it seems silly to not look into remote computer support to solve all your computer problems quickly and efficiently so you can get back to your productive life. Chad King is CEO and President of KingPin Computers, a certified computer repair company based in Cleveland Ohio that specializes in PC and laptop repair including spyware and malware removal, software and hardware installation, data backup and recovery for residential and commercial customers throughout Northeast Ohio.

NORTEL DEBUTS MULTI-OS SUPPORT FROM SINGLE VPN PLATFORM.: An article from: Networks Update

Product DescriptionThis digital document is an article from Networks Update, published by Worldwide Videotex on November 1, 2001. The length of the article is 4408 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.Citation DetailsTitle: NORTEL DEBUTS MULTI-OS SUPPO… More >> NORTEL DEBUTS MULTI-OS SUPPORT FROM SINGLE VPN PLATFORM.: An article from: Networks Update

Dynamics GP Support Worldwide via Web Conferences

This material is intended to multinational companies or US based mid-size company, expanding internationally, where their Corporate ERP application is Microsoft Dynamics GP, formerly known as Great Plains Dynamics.  We would like to cover also such aspect of international accounting application as localization for the region or specific country.  New technologies, such as web sessions, VOIP (virtually free international phone and video conferencing service, good example is Skype) dramatically decreased the cost of ERP and MRP systems support Worldwide.  If in mid and even late 1990th traditional consulting company had rented office in the targeted business metro, today we see the examples when the whole technical support operations are outsourced to the office in USA countryside or even in offshore locations.  Also, with the trend to optimize the cost, even mid-size American, Canadian and European enterprises go internationally, where with the advantage of lower labor cost they also have to implement Accounting application for the overseas location.  Now, let’s finish this optimistic header with the Dynamics GP licensing structure.  If you already own Dynamics GP or older Great Plains Dynamics licenses, there is no limit on the number of companies, that you could create in your centralized Dynamics GP installation (likely to be centralized Corporate ERP MS SQL Server in the US headquarters).  And for all your worldwide and regional offices you should consider hosting all the international companies databases in USA and providing Citrix or Terminal Server connections to the Client Servers (if you would like national languages to be used for the respected users, consider to have one Citrix server dedicated to the language: Spanish, for example).  There is another option to have international offices connected over VPN, but with the current quality of high speed internet services, we would rather recommend Citrix.  Let’s come down to details: 1. What is web session and how you can support Dynamics GP through that format?  Well, web session allows remote engineer to connect to your user computer and even take control over the keyboard and mouse.  There are multiple competing web conferencing providers, to mention Gotomeeting, WebEx, GotomyPC, etc.  Typical web session provider gives you URL to connect to the web session via Microsoft Internet Explorer, plus conference phone number.  If you are located in the USA, you can call in to the phone conference, but if you are located somewhere internationally, we believe that there is a better option for VIOP – Skype.  By the way – if you have reasonably good internet connection internationally – our Skype enabled technician can expose his or her face via web camera to imitate locale presence scenario 2. Dynamics GP as your Corporate ERP for international expansion.  Above we already mentioned the fact, that you can have unlimited number of companies in Great Plains.  You may decide to increase the number of concurrent user licenses (in some cases international users may be working US night hours, when the concurrence level is not an issue).  However the important question is – where you are expanding: Latin America, Brazil, China, Russia, Africa?  And the important question is about Dynamics GP localization for your targeted country or the region 3. Corporate ERP Localization and where Microsoft Dynamics GP stands?  Dynamics GP is currently localized in English speaking countries, plus in most countries or Spanish speaking Latin America, with reasonable coverage it is available in Arabic in Persian Gulf, Egypt, Tunisia, Morocco, Algeria.  Historically we were observing a big battle of titans (such Corporate ERP vendors as Oracle, IBM, Microsoft, Sage).  Please, note that Dynamics GP is not localized in such countries as China, Brazil, Russia (user interface is available, but there is no guaranteed compliance to the tax code).  Localization typically includes two components: local language support and compliance to the country business related legislation.  There are several technologies, enabling foreign languages for Great Plains, but tax compliance seems to be the obstacle, when you think to implement Dynamics GP for the country, where it is not localized.  You may decide to implement localized accounting system from one of the major ERP makers: SAP has Business One localized for the large list of countries and regions.  Microsoft Dynamics AX (former Axapta) is also geared on the international Corporate MRP market.  Consider consolidation on the level of Financial Reports (in FRx or newer tool – Microsoft Management Reporter) Andrew Karasev, Alba Spectrum Group, http://www.albaspectrum.com help@albaspectrum.com 1-866-528-0577, 1-630-961-5918, serving GP customers USA and Canada Nationwide: California, Minnesota, New York, Quebec, Ontario, Illinois, Texas, Georgia, Arizona, Nevada, Virginia, Florida, new Mexico, Iowa, Indiana, Alaska, Hawaii. Local service is available in Houston/Dallas: Richmond, Rosenberg, Katy, Galveston, Sugar Land; in Chicago: Naperville, Aurora, Plainfield, Romeoville, Batavia, Downers Grove, Schaumburg, Rockford, Elgin, Crystal Lake, Joliet, Hinsdale, Lisle, Montgomery, Oswego

Remote Control Software Improves Technical Support Services

Remote Access can help us to assist and watch over friends, family members and work colleagues in a number of different situations. The practical uses of remote control software range from security, education, business applications and technical support. Remote access can be used for surveillance purposes when used in conjunction with a webcam or an existing security surveillance system. This has a number of different benefits. It could be used as a form of monitoring a child in another room as part of keeping an eye on their internet use. It could also be used as part of a home surveillance system, perhaps as home security or to check on a new babysitter. It may also be used in a business setting to monitor staff or as a security measure.   The most common use of Remote Control Software is for IT professionals to administer technical support to users in different locations. It could be that a user is having difficulty understanding how to complete a particular task or action. The IT professional could simply use remote control software in order to access that user’s computer and show them how to perform the task. The user will be able to see the IT professional’s mouse move across the screen and will learn how to do the task by him or herself next time. The use of remote access has allowed IT specialists the ability to take complete control of other computers in order to troubleshoot problems and resolve issues quickly and efficiently.   The use of remote control software can substantially reduce the amount of time a technical support issue would normally take. If technical support is based in a call centre environment, it can become confusing trying to establish the caller’s level of computer literacy and to figure out what steps they have already taken in an attempt to resolve the problem. In order to cut down call lengths and alleviate the confusion, an IT specialist could immediately use PC Remote Access to take control of the affected computer and begin to immediately address the issues. This eliminates communication problems and can make handling the call much more efficient.   Studies have also shown that rectifying issues via the use of remote control software also results in a much higher level of customer satisfaction. Not only is the problem fixed much more quickly and with less confusion, the customer is also able to watch the issue be resolved on their screen, which often helps them to feel like they have really received assistance. In the customers’ minds, this form of direct assistance is much more worth the money they pay, especially when the alternative is being talked through doing the process by themselves.   This article was written by Phillip Presley on behalf of Proxy Networks. He recommends you consider Proxy Networks for all your Remote Desktop Software, Remote Control Software, and PC Remote Access needs.

IT support- An essential to our day today Life

IT Support Leeds The first thing we have to keep in our mind is that, IT support is necessary for all the ever growing businesses. Almost all the IT support systems audit gives a complete overview of our current network, its short falls and possible upgrade opportunities. It also allows us to design us a recommended support package. Complete IT support and computer support are available on: 1) Computer cabling and infrastructure. 2) Servers. 3) Laptops, Desktop PC’s and workstations. 4) Printers. 5) VPN and firewall Hardware. 6) PDA and Mobile Phones. 7) Switches and Wireless Networking Products. Website and e-commerce portals. 9) Bespoke programs. Online backup Leeds Most businesses have procedures in place to back up their data and servers every night. Sometimes they will even take a tape home once in a while, just in case. However, without a 100 percent secure online backup of the data, our business is vulnerable to fire, flood, theft, power cut, a virus outbreak or a technical failure. This would be a disaster and may result in a huge data loss. So it is better to go for a Remote Data Backup Service. Offsite Backup Leeds Offsite backups are an essential part of our care home’s disaster recovery plan. There are two options to choose from for our off site backup solution. The first is for clients who have knowledgeable IT staff and just need offsite storage to back up too. The second opinion is for clients who also need us to set everything up and manage it on an ongoing basis. This includes setting up automated back up routines to run every night, monitoring the backups to ensure that all our data is being uploaded and performing restores when needed. These offsite back up sites or Leeds focus on helping care homes and other small and medium sized companies and guarantees to provide the best solution at affordable prices. Feature of this offsite Back up Leeds are: 1) Back our essential company data up to a secure off site location. Keep our sage accounts, payroll, care plans, timesheets, staff database and all other electronic data safe. 2) We are only billed for the storage space that we actually used. 3) Free software that connects to our storage network and allows us to access the personal storage space as a drive letter on the PC. 4) Our data is encrypted before being uploaded. This ensures then nobody can get unauthorized access to the sensitive files and intellectual property. And it is really a guaranteed thing. 5) It is very simple to use and affordable while being highly effective. 6) Supports backing up desktop PCs, Laptops, windows servers, Linux servers, Microsoft Exchange, SQL servers and most common technologies. 7) Replicated storage nodes in five cities spread across three continents. Automatically replicate our data to 15 nodes around the world of redundancy. In the event of a disaster at our premises, we can quickly restore our data from the back ups stored in our data centre. IT support Leeds of all types are provided from brownsman, for all types of Online backup leeds contact brownsman

Keep Things Running Smoothly With Small Business IT Support

There are many reasons why your organisation might require small business IT support. It could be that you don’t have the capabilities in house to deal with the networking, internet connectivity and general computer enquiries from employees or it might be that the IT staff you do have need assistance in specialist areas such as installing a virtual private network (VPN) or working with certain hardware.A good small business computer support service can provide you with solution irrespective of the size of your organisation and will work with business across a wide spectrum of industries.SMEs and other small businesses can benefit hugely from using small business IT support services as it allows them to concentrate on their core business and leave the IT solutions safely in the hands of the professionals.Outsourcing your small business IT support could help your business to reduce costs as it enables only those professionals with suitable qualifications and experience to provide your information technology services. This saves time as well as money and gives you the peace of mind that comes from knowing you have support and advice whenever it is needed.Some of the support you receive will be onsite and the rest will be offsite, enabling your business IT support provider to remotely access your network and computers to provide maintenance and fix problems without having to visit your premises. This also allows them to monitor your networks and resolve issues before they become a major problem.Whether you are experiencing trouble with your printer, can’t connect to the internet or seem to have a conflict with some software, your small business computer support service can take this on board and provide the right solutions to keep your business running smoothly.Your small business IT support company will appreciate only too well that your business suffers from network downtime, failed back ups or loss of data, which is why they have the solutions in place to keep your systems fully operational, leaving you the time to get on with what you do best – running your business. Want to find out more about small business it support? Then why not visit the TNSC website and learn more about the services on offer from this small business computer support company.

How You Can Benefit From An IT Support Service

There are several reasons why your business might require an IT support service – most probably because you don’t have the in-house capabilities to manage all employee enquiries and issues with internet connectivity or networking.You may also require IT support for small business services to help your own in-house IT department to install a virtual private network (VPN) or work with specialist hardware.Good providers of IT support services will offer solutions to businesses of all sizes, from multinationals down to small businesses and across all industry sectors.Those working in SMEs (small and medium sized enterprises) will benefit enormously from IT network support and associated IT support for small business as they are simply not large enough to have their own dedicated IT departments.Irrespective of the size of your business, it could work out to be more cost efficient to outsource your IT support services, plus it also makes sure that only qualified and experienced professionals work on and maintain your computer systems.Employing an IT network support company will save you time and money and it will also provide peace of mind as you’ll always have support and advice on hand whenever you need it.Much of the support you receive will probably be provided remotely. This is where the provider of your IT support service accesses your computers and network from offsite to fix problems and maintain your systems. It also means they can constantly monitor your network and fix most issues before they become major problems.Whether it is your router that won’t connect, your printer that won’t print or your software that won’t install, your IT support services provider will offer you the solutions you need to keep you business running smoothly.After you have employed an IT support service you will no longer have to worry about the repercussions of lost data, network downtime or failed back-ups. Your support service will implement the procedures that will ensure your system is fully operational at all times, leaving you to get on with running your business. If you want to find out more about using an it support service why not visit the TNSC website where you can find out more about the services on offer including it support for small business.

When You Need The Support Of Bandwidth Management Software?

Often people start their internet cafe business but they are unable to handle it. Reason is very simple and understandable. Customers use internet according to their own desire because there is no bandwidth limiter which can stop them from downloading heavy files. When heavy files have been got from several websites, systems are unable to lift up the burden and some of them get crashed. If you are suffering from the same situation then you should get that software which can control your systems. In this manner, the only software which can help you out is bandwidth management software which is easy to use and handle. When you will use this software, you will be surprised to see its workability which is so fast and efficient. You don’t require any special hardware through which you will control the programs of this software. You just have to sit calmly on your seat and watch, how this software makes your business cost effective as well as profitable. This is the specialty of this software that it always runs effectively on any main computer from which you control other computer systems. This software provides you traffic shaper facility through which you can easily stop and run the flow of traffic. This software is being used by several of administrators because according to them, this software is providing them efficient performance. When customers will get bandwidth limit, they don’t have to go beyond their limitation and their account would automatically be logged off after finishing the paid bandwidth. Don’t you think, this is the easiest way to control those customers which can create fuss in your cafe? You will love to use this software which enhances the speed of your computers and provide full security to them. If you are suffering from crash business then you should immediately purchase this software which is equipped with fruitful features. After having this software facility, you will start earning the profit because this software has ability to overcome your expenses. You can judge it better that the more your expenses will go down, the more you will start getting the profits. If you think this software cannot provide you such features then you should check it now. Companies provide this software with full guarantee so that customers can have faith and trust on the specific company. After getting the desirable results, you will be happy to run your business successfully. When you have this software in your system, you won’t have any problem with your computers and you can easily manage each and every of yours daily tasks. Would you like to miss the features of that software which is providing utmost benefits? You definitely won’t like to do that. This is the only software which can let you reach at your desirable destination. Bandwidth management or bandwidth limiter software has made impressive market value because this software is giving relaxed environment to the administrators and also to those people who want to handle their cafe business in a wonderful manner. Don’t be worried about your business because now you are not far away from your earnings and revenues. Antamediabandwidth.com will provides you best possible solutions to lemmatize the use of your internet bandwidth with the help of http://www.antamediabandwidth.com/. This software not only helps you to monitor your bandwidth. We hope you have enjoyed this article.